you have questions

We Have Answers

We have 20 years of tour experience.

Value of a tour? Is it worth the expense?

There are lots of articles, research and evidence purporting the benefits that touring provides. Many write of the international perspective and personal character building for teens that is developed in their formative years. We’ve experienced this first hand and the value of being able to be somewhat independent, experience new cultures, meet new friends and bond with their team mates will pay dividends throughout their lives. If you still aren’t sure here is an academic resource that describes some of the benefits.

Can I just organize my own tour?

Yes, you could. This is a common question. With all the information available on the internet, surely you’d be able to organize your own tour right? We’ve had some people do that, but they often come to us in the end because we’ve built up a trusted network of experts that you may not have access to. Expert coaching and local knowledge are things money can’t buy. The other aspect that many busy teachers and volunteer coaches don’t take into account is the extra workload in making individual contact with all the service providers, not to mention a potential lack of local knowledge. Teachers and coaches often report that it’s just easier to work with Total Tours. We know you’ve got a lot on your plate. In fact Phil Robson was a teacher for 20 years and understands the challenges you face. Summed up, what people say they like most about Total Tours is: EXPERT COACHING, MEETING WORLD CLASS ATHLETES and IT’S EASY.

How do I go about booking a tour? Where do I start?

The best place to start is to download a sample tour from one of our sport pages or use our Build Your Own Tour ToolYou can always just shoot us a quick message with some idea of the following information and we can get you started.To start, you’ll need:
Numbers – how many on tour? __________
How long?__________
What time of year?___________
Leisure or competitive or educational type tour ?___________Then just shoot us a message with those details and we’ll sort out some suggestions for you!

What about special dietary requirements ?

If there are special dietary requirements within the team please let us know. We’ll do our best to work with the service providers to ensure that these can be accommodated.

Do you book flights as well?

All of our quotes typically are excluding airfares. We can definitely sort flights for you to make it easier. We’re also ok if you’d like to look into it yourself and perhaps use some connections within your team community to get access to some great flight deals.

Where do you tour?

We have taken teams all over New Zealand. If cost is a consideration often we look at centralizing your tour experience to make it achievable. The risk in touring all over New Zealand is that you could spend a lot of time on a bus or in airports. We want to make your time here a time to remember. We’ll work with you to find the best balance that suits your budget and your objectives for the tour.Do you know where you’d like to visit already?  Inquire about getting your custom itinerary priced here

What does a tour typically cost?

Of course, there are quite a few variables to factor in when determining costs. We have found over the years that a ground package (no flights) that costs between 1800 NZD pp and 2500 NZD pp is going to work for most groups. We always quote in NZD so there maybe some credit to gain from a currency fluctuations if it is in your favour.

What happens if my child gets hurt or sick on tour?

While this doesn’t happen very often, we recognize that in sport sometimes injuries happen. We also recognize that sometimes unforeseen illness sets in.New Zealand has a very accessible health care system. We encourage everyone travelling to get travel insurance before they leave (we can help you with that if you have any questions). Often when you get it as a group you can get better pricing.New Zealand’s health services are comparable to any other 1st world country. Our emergency services are top notch as many travel here for adventure tourism. Nobody is turned away at the A&E (Accident and Emergency Room) at our Public Hopsitals. Medical care in New Zealand is both public and private. The ACC (Accident Compensation Commission) will cover most of the costs for any accident injury and this extends to visitors. For more information click the link below.Visit this link for further information As quoted directly from the New Zealand Ministry of Health website“New Zealand has around 40 public hospitals spread across the country in cities and larger towns. With minor exceptions, such as some kinds of cosmetic surgery, hospital treatment is free for those eligible for health care services. Nobody can be refused emergency care because they are unable to pay.”

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